Being a superior is an especially social profession, in which you guide your team forward by helping people succeed. In addition to expertise, it requires good self-knowledge, awareness, and perception skills. To be able to lead others, you must be able to lead yourself.
According to a global 2019 study by Gallup, only 15 % of employees experience commitment to their organization’s goals. How employees experience their role and significance in the organization is affected up to 70 % by the actions of superiors.
An experience of significance and commitment can be achieved only by showing personal interest and consideration to diversity, and by asking the right questions. A superior who thinks like a boss, generalizes, and a superior who thinks like a coach, personalizes.
As coaches, we see how in many organizations the role of superiors includes leading people, but the skills for daily leadership are lacking. No one is a natural superior no more than a natural doctor. Each profession – and that’s what being a superior is – requires specific skills, internalizing the role and processes, and practical self-reflection about your actions.
With us you will develop your knowledge and concrete methods of daily leadership of different people. You will perceive the importance of appreciating diversity and learn how to enable subordinates to boost their efficiency by best utilizing their strengths. You will learn strong interaction skills and methods to give feedback. You will learn a coaching management style, in which you spar with your subordinates, clear obstacles, and enable their success.
Tools used in training
360 Leadership Assessment
Completo DISC Superior’s Profile
Reasoning Analysis Assessment
“Being a superior is a profession that requires you to consciously develop yourself. No one is a natural superior no more that a natural doctor.”
1. New superior’s ABC
Stepping into the role of a superior is challenging. You must establish your role, earn the trust of your subordinates, take charge of all the responsibilities of the position, and lead your subordinates forward. All of which usually must happen quickly and simultaneously.
The role of the superior differs from that of the director. A superior is more firmly involved with everyday work on a practical level. They provide guidance, help, and development. The challenge is also different in case you come from outside the organization, or if you are stepping up to team leader from within the organization.
A tailored, well-planned training or coaching will provide you with the means to quickly take charge of your new position as superior, saving you time and effort and enabling you to concentrate on what is most important: leading your subordinates towards the expected goals and results.
The extensive role of a superior
How to take charge of the role and responsibilities of a superior?
The importance of self-management in leadership positions
Personal coaching vs. helping
Daily leadership, delegating and prioritizing
Guiding and organizing performance
Giving feedback and following up
Working with a coaching leadership style
How to develop and monitor your skills as a superior?
Benefits in a nutshell
More clarity on personal style and responsibilities as a superior
A genuine understanding of what is expected when becoming a superior
Skills to lead different people in everyday work
Organizing your work is made easier
Learn to claim your place as a leader
Learn how to coach your subordinates to succeed even better
The genuine leadership of people is not telling them what to do or sending complicated emails. To be a successful leader you need to lead your people on an individual level. When this is done skillfully, it improves teamwork, cooperation, motivation, job satisfaction, and commitment to work, to the team, and to the leader. We coach leaders to greatly improve consciousness of communication as well as the skills to make best use of diversity – and to guide different people to use their strengths.
You cannot lead everyone with the same formula. People have different logical mindsets, different ways of communicating and working. Motivation and commitment are also individual. In our trainings we use the practical DISC-model to highlight how to better understand and lead different people. Through DISC, we can see how each person can best succeed in their most natural way. DISC does not measure or rate people according to skill or superiority.
During the coaching, you will receive your personal Completo DISC-profile. Exploring it will increase your self-knowledge and build your awareness of how your actions and communication affect other people, all very constructively. The leadership profile also describes a person’s natural competences in different leadership and communication situations, and it provides you with a personal map to truly understand and lead different styles of working.
The impact of your own behavior and actions in leadership situations
Recognizing your leadership style and the styles of your employees (Completo DISC)
The conscious leading and guiding of people with different DISC-styles in practice
Building trust in leader and employee relationships
The strengths of team members with different styles and guiding them towards goals
Understanding the work styles of your team members – how they prioritize, what motivates them, how they make decisions, and how to help them develop
Benefits in a nutshell
Skillful leadership will boost the results of both individuals and teams
Genuine understanding of different people
Clarity and improved skills in personal leadership style
Knowledge on how to lead and guide different people in daily work
New ideas on how to develop individuals and your team
Leading the daily work of your subordinates is the backbone of reaching set goals. Doing this well ensures that the people in your team can concentrate efficiently on their tasks. Schedules are met, customers are kept satisfied, and internal communication works.
The training focuses on interaction and communication skills because, after all, all leadership is interaction. As a superior, you need be as straightforward and constructive as possible. You need to understand when to provide feedback and how to best do that with different people. This requires patience and sensitivity.
During the training, we also address practical matters. We coach you to coach your subordinates, for example, in organizing their work and time use, to meet customer requirements on schedule, and maintain efficient internal communication. We will provide a systematic approach for unexpected situations, as well as for delegation and substituting. This training will provide you with the tools to continue your personal leadership development in your daily work.
Leading everyday work
Leading the daily work of people with different DISC-styles
My personal leadership DISC-profile
Understanding diversity and building my communication using this knowledge
Leadership is interaction – skillful communication is the key to success
How to communicate concretely, clearly, and unambiguously
How to succeed in challenging communication situations?
Practical tools for communicating clearly through different channels
Organizing and prioritizing my own work
Guiding the prioritizing of subordinates’ tasks
A practical method for providing constructive feedback
How provide critical feedback and guidance skillfully?
Concrete measures to trickle organizational goals into practice
Benefits in a nutshell
Clarify your own leadership style
Improve skills on leading diversity on an individual and team level
Daily leadership tasks will take form in practice
Organizing your work as a team leader is facilitated
Learn to improve your team by coaching
Take charge of your team and start leading it positively and smartly
When planning leadership training programs with our customers, we are most often asked to dedicate a separate module on solving challenging leadership situations. We know how critical this skill is for any leader. What makes a situation challenging is usually more than just handling the actual issue – the human factor and our differences in ways of communication are often the main cause of difficulty.
Today’s hectic working environment, with all its challenges combined with hard goals, requires that leaders be supported so that they have the skills to function in challenging environments. No need to worry, though.
In this training, you will learn solutions and methods for handling and solving a variety of challenging situations. You will become more skilled in facing situations involving people in different degrees of distress (negative behavior) and how to truly listen, interact, and reach concrete decisions.
How to solve challenging situations in the workplace
A constructive process for defusing and solving challenging situations
The psychology of difficult situations – how do we react when things get tough?
Models of defensive behavior in difficult situations – how to recognize and deal with them?
Important interaction and communication skills for deviant situations
The pitfalls of leadership communication in tough spots
Listening, asking questions, and decision making in difficult situations
Tackling a difficult situation so as to prevent escalation
Solving your own real-life challenging cases
Your personal toolkit for future challenges
A variety of solutions to enable you to solve conflicts in everyday work
Benefits in a nutshell
Solve difficult team leader situations quickly
Learn how to recognize the arising of a challenging situation at an early stage
Learn how to isolate the situation and manage it to prevent it from spreading
Learn how to cope with the pressure of a difficult situation
Mastering your schedule equals mastering your workload. It starts with the individual, but it brings considerable results to the entire organization. In this training, you will learn the most important time management skills: organizing, planning, structuring tasks, prioritizing, delegating, and unambiguous communication practices.
The successful mastering of work is imperative for achieving productivity, efficiency, and results, but also for job satisfaction, endurance, and managing stress.
In this training, you will learn to recognize and overcome your personal time thieves. You will identify the cornerstones of your time use and clarify your goals for improved efficiency and control, and increased results.
You will receive useful tools and methods for planning your work and controlling time use. When you are in control, it is easier to manage your daily work and take on challenges.
Conscious skills for time and workload management
Self-management in situations of haste and stress
Recognizing your challenges, time thieves, and pitfalls
10 tools for mastering time and work
Best practices for planning and organizing
Personal development plan utilizing the most appropriate tools
5 efficient tool-based methods for improving your success rate
Organizing and optimizing time use as individuals and as a team
Collective decisions on actions and procedures: delegating, distribution of workload, flow of information, rules of internal communication, planning, and prioritizing
Benefits in a nutshell
Your calendar will get uncluttered
Learn to identify priorities from even an extensive workload
Learn how to distribute your time into logical slots despite interruptions
Manage your work, perceive your work as clear entities, increase motivation
Become aware of what causes you stress and get these things in order
Methodicalness will bring job satisfaction, joy, and save energy